Customer service skills are transferable
It has been proven that excellent customer service skills easily transfer themselves into one’s personal lives. This fact is evident in the way certain people behave with their family members, with friends and with strangers they meet every day. Away from the business and workplace environment, these true customer service professionals cannot help treating others the way those others would like to be treated. It is similar to ‘giving a little love’—an action which often triggers a wonderful reverse action.
Preparing for Christmas
During the holiday season, as we prepare to celebrate Christmas, we often see these great people skills being practiced quite naturally. We see them everywhere—as people wait a little longer to hold open the doors for shoppers coming behind them, as people smile and lend a helping hand to an elderly stranger struggling to carry too many parcels. We see busy motorists allowing another into traffic ahead of them. These simple acts imbue us with a sense of bonhomie. They remind us that kindness and genuine friendliness toward one another have not completely disappeared from among us.
Maybe readers are, at this very moment, thinking, “But surely, this happens all the time.” This may be true. But during the busy shopping season, when everyone is literally scrambling to get so many things done in the short time one seems to have before Christmas, this behavior is even more striking and applaudable. (Here’s one advocate for allocating thirty more days to the month of December.)
Always give a little love
Seriously however, it is with this in mind, that we should view this video and make note of the examples set here for helping others when the occasion arises. Give a little love, not only within the work environment, but everywhere; not only during the Christmas holiday season, but at all times. What a wonderful world this would be if we all did this. The practice of such acts of kindness helps to form the basis of a true customer service professional.
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