Recently, I made my appointment to try out Massage Envy to combat some persistent back pain. On a shoestring budget, this was my best option. One can either call up their local location or fill out a request online. I called and the woman who helped me asked a lot of questions specific to my needs. This was great. I figured she was going to relay this info to my masseuse to help make my massage the best it could be.
On the day of, I arrive and check in. I am greeted by the same woman who helped me over the phone. She even remembered that we spoke, which I thought was very personal service. We sat down and I spoke with her about my concerns and she showed me around the facilities. It is a bare-bones establishment, but that was expected. There is a nice bathroom and waiting room. There are no locker rooms with skylights and herbal teas as you wait for your masseuse to pick you up.
After our conversation, I was greeted by my masseuse. She explained that the services were 50 minutes long. When we went to our room the clock read 12:15. I relayed my condition and STRESSED that I wanted her to focus on my middle back. She said she could do that, but explained that she had to work the muscles around it to help loosen out my pain. That made perfect sense to me. For what I thought was the next 50 minutes I let her use her expert opinion to focus on my pain. She never really massaged near my center of pain, which at the time I thought was odd. I even pointed to the spot and explained it was where the bottom of my shoulder meets my back. There was probably a method to her madness, which was why I did not question anything. She was the licensed masseuse. Well it didn't work and the pain in that spot never went away and after I healed from the deep tissue massage. It is still there. Even though she explained it could take a couple of massages to get rid of the pain never lessened. It could just be that she did not listen to where the actual pain was and focused at the top of my shoulder and not where the true knot was. She finished and I got dressed. As I was leaving I looked up at the clock. It was not even 1 pm yet. I didn't get my full 50 minutes. This is where the real tragedy is. You want what you pay for.
After this I went to the desk to pay. I just wanted to leave and carry on with my day, but the same nice woman who helped me in the beginning had another idea. Now was her time to sell me packages and deals to keep coming back. I had figured this was the idea behind the place, but after a relaxing or somewhat relaxing massage the last thing one wants to deal with is an ambitious salesperson. She gave me her speil and I nodded along. I just wanted to pay. She was so busy trying to sell me a package that when I paid she forgot to ask for gratuity.
All in all, the deal for Massage Envy is an enticing offer, but one must realize that there will be some extras that are hidden in that price tag. While I won't return to Massage Envy as the pain I went there to relieve is still stabbing me in the back, if you want regular massages for a low price this place may be worth checking out. Just don't go in with a specific need other than relaxation. And remember to advocate that you get your full time.