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Mass Save Program Overwhelmed by Earth Day Response to "Cash for Appliances"

Mass Save Great Appliance Exchange "cash for appliances" phone lines jammed for appliance rebate
Mass Save Great Appliance Exchange "cash for appliances" phone lines jammed for appliance rebate
Michal Ufniak

Tens of thousands of eager participants are jamming the Mass Save Great Appliance Exchange telephone lines, while those turning to the "cash for appliances" program website are getting error messages.  The Massachusetts version of the appliance stimulus program, valued at over $6 million in appliance rebates of up to $675 per household, kicked off today at 10 a.m.

The "cash for appliances" rebate is available for purchases made between April 22, 2010 and May 5, 2010, though reservations are first-come, first-served.  When the $6 million is gone, the program is over - prompting the massive, early response. Dishwashers carry a $250 rebate, refrigerators a $200 rebate, and freezers bring in a cool $50.

Frustrated would-be appliance rebate participants can turn to Boston-area appliance retailers, including Sears, Lowe's, Home Depot, and smaller stores to learn about inventory. The program requires that participants receive a reservation number, available only through the Mass Save phone number at 1 (877) MA-SWAP-1 or appliance rebate website.

Comments

  • Monica 4 years ago

    When we finally reached the website after 3 hours of trying, we found a message indicating all available reservations had been handed out and all funds were allocated.

  • Dapper O'Neil 4 years ago

    Great work Deval Paterson. We'll remember you in November!