The 22 bags of food were sold at Dollar General stores in four states: Mississippi, Arkansas, Louisiana and Tennessee. The bags of food appear to have a "foreign" substance in them - small metal fragments. The metal fragments are not actually embedded in the food so it is likely most dogs would not consume them but the company prefers to take a proactive stance.
These are 15 lb bags of the dry food. The lot code is 432C1KKM03 and is found near the UPC label on the back side of the bag. The Best Buy date is 8/5/15. These are the only products involved in this recall. All other Pedigree products are safe at this time. Consumers who are affected by the recall or have any concerns, are encouraged by Mars Petcare to call their phone line at at 1-800-305-5206 from 8:00 a.m. – 7:00 p.m. CST .
The company is working to be sure all affected products are removed from the inventory at Dollar General stores. Mars Petcare is to be commended for jumping on the problem immediately and not doing the somewhat typical "dump and run" alert on late Friday afternoon as seems to happen so frequently.
If you have a problem with a product at any time, consumers have a couple of options. You can contact the company involved directly. You can contact the FDA Consumer Complaint Coordinator for your area. That hotline is for American citizens with complaints over FDA regulated pet foods. Or you may go directly to the FDA site for pet food problems. You will need the UPC (bar code), lot number and best buy date as well as the standard product identification information such as brand, type of food, flavor, etc. This is a good reason to always either take a photo of the bag information or cut it out and save it if you choose to store your dog food in containers.
Luckily this problem was caught quickly and there are no reports of injured or sick dogs at this time.