Families in 17 states are unable to feed their families due to a maintenance issue that brought down the food stamp system today, Saturday, October 12. According to a report published October 12 by USA Today, due to a maintenance issue, the main company who provides the food stamp debit card style machines, Xerox, brought down the machines in 17 states. Some states that reported about the outage include Ohio, Maine, Oklahoma, Illinois, Mississippi, Maryland, Michigan, and others. The issue is trying to be resolved now.
Due to the technical issue, many grocery shoppers in Maine left their grocery carts full of food and walked out when they found out they wouldn't be able to use their food stamp benefits.
This is a very big problem for many families who rely on the food stamp program to feed their families. Many of them cannot afford food otherwise and really need these benefits to feed everyone in their family.
The report states that the cash system in many states is back up but the electronic balance transfer system is still down and they are doing everything they can to fix the problem. They are hoping it will be fixed later on this evening but they cannot guarantee anything.
Just keep calling the phone number on the back of your card to check to see if the system is back up.
Also, according to a report made by News Channel 5, those receiving these benefits can work with their local stores who will be able to provide them with an emergency food voucher, where they are available, to get the food they need, up to $50, until the system is back up and running again.