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Man banned from Walmart: Price-matching ends in lifetime ban for Walmart shopper

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A man banned from Walmart for the rest of his life because he loves to match prices is devastated. Not only was Walmart shopper Joe Cantrell banned for life from any Walmart store in the world but he was “handcuffed, humiliated and embarrassed in front of everybody at Wal-Mart," reported MSN Money on Dec. 10, 2013.

Joe Cantrell from Arizona is a disabled former wrestler and he loves to shop at Walmart. He also loves to match prices. Joe Cantrell goes through advertisements to find the biggest discount and then he goes to Walmart. After all, Walmart advertises on its website that they will match the lowest advertised price on identical products.

However, the Arizona man found out the hard way that price-matching can turn into a fiasco and get you banned from Walmart – for the rest of your life.

Last week, Joe Cantrell, who used to visit Walmart at least twice a day, once in the morning with his grandmother, and then again in the evening, went to a Walmart in San Tan Valley in Arizona to get ornaments for his family's Christmas tree.

But when the Arizona man did what he had done for the past four months, match prices, he was told by a Walmart employee that he wasn’t allowed to do so. Of course, Joe Cantrell complained to the store’s management.

Four days later, when Joe Cantrell went back to Walmart, three deputies handcuffed him in front of everybody, gave him a court summons and a notice banning him from any Walmart in the world for life.

"I felt shamed. I felt like I was the bad guy. And I know I'm not a bad guy," said Joe Cantrell about the fiasco.

When the deputies found out what the nature of Walmart’s complaint against the shopper was really about, they let Joe Cantrell go.

In a statement in regard to the treatment of Joe Cantrell and his lifetime ban from any Walmart store, Walmart provided the following statement:

"We make every effort to make sure our customers have a good experience in our stores. As in previous situations, we attempted to work with this customer. However, in this situation, the associate felt unsafe and so we contacted local law enforcement. We are continuing to cooperate with law enforcement on their investigation."

Even though the Arizona man was let go by the deputies and was not arrested, he is still facing charges of threatening, intimidation, and disorderly conduct and remains banned from Walmart for the rest of his life. He does not have an attorney.

The Arizona man says that if he knew that price-matching would turn into a fiasco and a lifetime ban from any Walmart store, he would have just paid the extra money for his Christmas ornaments.



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