Peachtree Petals, a top florist in the Atlanta area, is showing that a commitment to customer service means meeting the needs of the customers where they are that. The company recently announced the addition of Saturday wedding consulting services to accommodate brides-to-be as they are planning their special day. The additional hours will meet the needs of Peachtree Petals customers who do not have availability during weekday business hours.
Wedding consulting services are an integral part of a florist’s business. Consultants at Peachtree Petals bring more than a decade of experience to the table, helping brides create beautiful floral arrangements and bouquets that are a lovely addition to their wedding celebration. The company prominently displays much of their work on their website, so interested clients can view the possibilities before they even contact the company.
Adding Customer Convenience
However, consulting hours have previously only been available on weekdays, posing a problem for brides with work schedules that cannot accommodate the weekday appointment. With the addition of the Saturday hours, Peachtree Petals hopes to increase sales growth by meeting the needs of a wider variety of clients. The new hours will also be beneficial to customers who cannot work a consulting appointment into their weekdays.
The florist will continue to offer weekday consulting. Brides interested in an appointment during the week may schedule their meeting online at the company’s website. Those interested in a Saturday appointment will need to call the company directly. However, Peachtree Petals promises an immediate response to the call and an appropriate booking according to the client’s request. All consultation appointments are free of charge.
About Peachtree Petals
Peachtree Petals have been designing florals for weddings and other special occasions in the Atlanta area since 2011. During their short history, this company has quickly become recognized as a leading florist in the area due to their high quality product and commitment to customer service. In 2012, the florist earned the distinction of WeddingWire.com’s Best Floral Vendor and Preferred Vendor status from Perfect Wedding Guide.
Last year, the company was recognized as a Preferred Atlanta Vendor by AtlantaBridal.com and the Knot.com. Peachtree Petals also earned a spot on FTD’s list of top business partners. Wedding Wire once again recognized the florist in 2013 by awarding it the Bride’s Choice Award.
In addition to their extensive wedding service, Peachtree Petals also provides same-day floral delivery service throughout the Atlanta area. Same day orders are placed online or by phone, since the florist does not offer storefront services in this area. This allows Peachtree Petals to keep the cost of their delivered arrangements lower – a savings that is passed on to their customers.
Peachtree Petals is an example of an Atlanta company that has quickly learned how to meet the needs of its clients. By listening to customers, the company has unveiled various products and services that have boosted the reputation of the company both in terms of quality and service. Adding the Saturday consulting option is just another way this local business is committed to a customer-centric approach to its industry.