This new Android based OS that is actually slightly changed and dubbed Mojito 3.0 tablet will come in two different screen sizes (8.9- and 7-inch) and has other bells and whistles such as faster operating speeds and sharper screen resolution. What really has tongues wagging is the fact that there is a brand new support feature that actually allows users to get walked through any problems they might have.
Any support staff worth their salt is going to be able to walk someone through an issue verbally, but this new high powered tablet actually allows the Amazon support to gain access to the device and you then share control of the device with the support staff.
This new feature, being dubbed May Day support will have the support person actually pop up on a small screen in the corner of your tablet. Once you tap the May Day button on your new Kindle HDX, this support window is said to pop up within 15 seconds. You can then see and hear the tech and the tech can hear you but not see you.
The coolest feature of all, is that the tech can actually draw on your screen. This means that they might be able to underline or circle a certain command, they can also write out the instructions if you are having problems understanding him for some reason.
The biggest question of Amazon is whether or not it will have the staff available to actually meet demand, and Amazon founder Jeff Bezos says he expects this to not be a problem. Bezos was asked whether the May Day staff would double as sales associates and he said that wasn't their primary purpose. He did say that if they were asked their opinions on certain gadgets, that they weren't barred from discussing such things.
The Amazon's newest tablet will cost anywhere between $244 and $424 for the 7" screen depending on how much storage space you want and whether you want LTE connectivity. The smaller screen size tablet will between October 18 and November 4. The 8.9" screen device will cost between $394 and $594 and is due to ship between November 7 and December 10 depending on storage space and LTE connectivity desires.
Are you planning on buying a Kindle HDX?