With 14 car dealerships and employing over 900 employees from the Atlanta area, the Jim Ellis Automotive Group is known for it's fair prices and customer service all over the Atlanta Metro area.
The Jim Ellis group is Atlanta's largest family owned automotive group and they need to have their 14 locations connected.
So looking to the future, this past week, they replaced its T1 lines with Comcast’s Ethernet services.
It was a big undertaking, but a necessary one for Jim Ellis.
“Whether it is allowing customers to view our available inventory, purchase a car online, schedule service appointments or take advantage of our Wi-Fi service, the Internet drives virtually all aspects of our business,” said Eddie Gonzalez, IT Systems Director, Jim Ellis Automotive Group. “Comcast Business was uniquely able to provide a comprehensive network solution that touches every part of our organization across all of our locations, and gives us the performance and bandwidth required to support our digital initiatives.”
With the economy improving, the car business is getting busy.
The Jim Ellis group sells both new and used vehicles in brands like Audi, Buick, Chevrolet, Hyundai, Maserati, Mazda, Porsche, Volvo and Volkswagen. The company also services each of the brands and has a collision center.
Once linked by T1 connections that were expensive and difficult to manage across various service providers, the Jim Ellis Automotive Group found it increasingly slow to support its growing digital business requirements.
They needed faster Internet speeds to support their online sales and also Wi-Fi for customers to use.
It was time to turn to Comcast.
It will help manage finance, sales, parts, inventory and administration- linking all of its dealerships.
Jim Ellis should be an example to other growing companies.
“Jim Ellis Automotive Group is a great example of a forward-thinking company that is leveraging technology across its operations to make an impact on the most important part of its business – customer satisfaction,” said Bob Deckard, regional vice president, Comcast Business.