When asked to share one of the most frustrating things about the culture of an employee’s workplace the topic of communication is almost always one of the first to surface. Lack of communication, miscommunication and improper communication have reached epidemic proportions in the average workplace.
Comedian Jack Benny was a master of communication. As with any standup comic or comedic actor Benny knew the many features of communication that he would have to master. He would need to understand body language of his audience, how they would interpret his words, what words should come in first in which should come in last, how the audience would read his body language and how much time it would take for the audience to process what he had said.
“It is not so much knowing when to speak,” Benny once said, “But when to pause.”
At first it may seem far-fetched to consider how the words of a comic could relate in the business setting. When you think of it, the communication techniques used by standup comic are no different than what we need to do when we try to disseminate information to our work teams.
Experts agree that words are very small portion of any communication message. Benny understood the many other aspects of communication just the way an effective leader needs to understand how to get a well-received message to those with whom he has communicating.
This is another installment of a series of motivational quotes providing information about the persons being quoted and the application to our daily life. It is based on material prepared by getmaximpact.com of Rochester Hills, Mich., and is intended as a tool for building the success of today’s business professionals. It is a ©2014 copyright by getmaximpact.com and used with their permission.
©2014 Max Impact, used with permission.
Resources for you:
Employment Diversity in Michigan, a human resources networking group on LinkedIn.
Max Impact offers free employee training materials
Cultural roadmap, look at the contents of the character within each of us.
Keep your workforce motivated with these motivational quotes.
“Life’s Leadership Lessons”: 53 anecdotal leadership lessons for employee and leadership development.
Employee training and development materials from Amazon.