When it comes to business ethics there are many different things to consider. Some leaders have a very difficult time grasping the importance of ethics within their organization, while other even though they try to be ethical, still have some flaws.
Robert Nardelli’s leadership style and whether or not his actions rose to the level of being unethical will be discussed. In addition, I will discuss the trait, behavior, situational, and contingency theories and how they relate to ethical conduct. While the ethics of an organization play an extremely important role within a leader’s actions, the theories that make up that same leader tell a further story into the aspects of their leadership style.
The trait theory is really interesting in that it examines the various personality attributes that a person has. These various aspects of a person’s personality provide a deeper look into how they think, feel, and function in different settings and circumstances.
The Myers-Briggs Type Indicator has been widely used and has helped a lot of people discover new things about themselves and others. This trait theory has been used in organizations all over the world to understand their employees better in an attempt to utilize their specialties and creativity. The trait theory explains the ability that leaders have to be able to leader across various industries with such skill.
Robert Nardelli’s leadership style was very interesting. In some ways he was considered a mastermind the way he raised the company’s profits and brought more organizational structure.
The problems became when begun when his leadership style started rubbing shareholders, customers, and employees the wrong way. With his military style leadership, employees were uncomfortable and shareholder’s even more at annual meetings.
Every leader has room to grow in their leadership and become more compassionate towards their employees across various industries, but when there is a refusal to change, and the leader removes salespeople that provided customers a sense of security coming into the store to shop, a huge problem has risen.
In terms of doing his job to grow the organization’s bottom line numbers, Robert Nardelli did that, but at the cost of reducing the potential of future sales, by eliminating quality of service to the customers.
Baack puts it this way: “As a modification of the great man approach, one trait-based theory suggests that although certain character traits may be innate, leaders can be developed through experience and learning. In many business organizations, elements of personality are identified using a widely used instrument, the Myers-Briggs Type Indicator (MBTI), which measures introversion/extraversion, sensing/intuitive, thinking/feeling, and judging/perceiving personality characteristics in individuals (Quenk, 2000). Although evidence of the validity of the actual instrument has been mixed, some organizational leaders have concluded that it does provide a pathway to greater self-awareness, which might have implications for effective leadership (Gardner & Martinko, 1996)” (Baack, 2012).