According to a Yahoo! News report on Tuesday, the owner of Big I’s restaurant in Oxford, Massachusetts kicked James Glaser – an Air Force, Iraq War veteran – and his service dog Jack out of his restaurant.
Glaser, diagnosed as a victim of post-traumatic stress disorder in November of 2011 when he left the service, claims that he doesn’t go anywhere without his dog. Yet, Russell Ireland – the owner of Big I’s restaurant – told Glaser to get “that fake service dog” out of his restaurant. After Ireland told Glaser that he had to leave, he also said, “This is a post traumatic stress dog. It’s to give him emotional support. How much emotional support do you need when you are eating breakfast?”
When Glaser showed Ireland the legally-certified paperwork which proved to him that Jack is indeed a service dog and not a fake, Ireland cussed at Glaser, told him that he didn’t have time for such an incident, and told him again to get out of his restaurant.
After Glaser notified the police of the incident, Oxford Police Department’s Sergeant Anthony Saad surveyed the paper work to confirm Glaser’s complaint. Though no charges were filed against Ireland, Glaser is going to file a complaint with the Americans with Disabilities Act. The Act asserts that a business must allow someone with post-traumatic stress disorder to bring in a service animal that has been trained to calm a person when the person is having an anxiety attack.
Glaser said that he had 21 distinguished years in the military and shouldn’t be treated like that.
In spite of the entire blown-up situation, Ireland said that he’s apologizing only to veterans with legitimate service dogs – not to Glaser.
It has been reported that service dogs like Jack do not appear like typical service dogs because the post-traumatic disorder dogs are of a different breed than other service dogs usually used by people.