Samsung may have overtaken Apple as the world's number one smartphone maker, but a new study conducted by FixYa on Friday issued its latest smartphone reliability study. This study used data from 722,558 combined problem reports that were combined with market share data from StatCounter to assign a reliability score to leading smartphone vendors.
Apple was found to be the most reliable handset maker with a score of 3.47, nearly 300% better than smartphone shipment leader Samsung, which received a score of 1.21. Nokia came in at number 3 with a reliability score of 0.68, while Motorola devices were found to be the least reliable in the study, earning a score of just 0.13.
Los Angeles industry analyst Paul Mueller has some doubts about the study. "I just don't see Apple being more reliable than Samsung these days. Perhaps they were five years ago, but not in this day and age," he claims.