Almost every business experiences internet outages, and your business is no exception. Internet outages can happen in a variety of ways that you just cannot control or even predict. Construction accidents, severe weather, traffic accidents, heavy network congestion, and outage at ISP/backbone. About 42 percent of businesses experience annual Internet downtime of up to four hours. This is highly problematic when you consider that 52 percent of midsize companies can tolerate less than one hour of downtime for their most mission-critical data and applications.
When outages do happen, they can disrupt many business critical applications, including POS (Point of Sale), time and attendance, inventory management, CRM, loyalty programs and online ordering. When your POS is down, you lose revenue. On average, every minute of POS downtime costs the retailer an astounding $4,700. Customers become angry and frustrated as well. One in three customers will abandon the checkout line if forced to wait more than five minutes.
Fortunately, a fast, affordable 3G/4G connection can maximize uptime. Compared to a T1 line, combining Cable or DSL service with a 3G/4G failover plan gives you greater reliability, higher speeds, lower install costs, shorter install times and lower monthly fees. 4G is growing rapidly, making it a more viable alternative for businesses.
Can your business afford to be without a reliable Internet connection? To learn more, check out this infographic presented by RetailCustomerExperience.com.