Although some of the most polite people demonstrate etiquette protocol with others, why does their hidden dragon called road rage emerge when they get behind the wheel? Is it because of the anonymity of being encased in sheet metal and glass? Is it because they experience a surge of power that eludes them when dealing with people face-to-face? Whatever the reason, know that this rude, crude behavior can backfire if they get busted by someone who recognizes them later, or worse, find themselves in traffic court for violating the rules of the road.
Dr. Jekyll transforms into Mr. Hyde when a crazed driver cuts him off in traffic, doesn’t use a turn signal (almost causing a rear end collision), or resents a tailgater intruding into his “highway comfort zone.” Sure, it is easy for Mr. Hyde to default to road rage and seek revenge by making obscene gestures or honking incessantly to the offending drivers. After all, the offending drivers could have inadvertently put him into a life threatening situation.
If you have passengers who judge your Mr. Hyde behavior, you have just shown an unfavorable side of your personality that might cause them to want to avoid you in the future. Woe to you if your passengers are clients (or potential clients). If your passengers are your family, think of the example you’re setting for your children. Therefore, no matter how angry you get, do you realize you have a choice on how to react?
First of all, breathe. Although your heart may be pounding and your anger is close to explosive, you can still get control of the situation by talking to yourself logically. Of course, this is easier said than done, but your blood pressure will thank you.
Second, based on your style, you can tell yourself that the offender:
• Is a child of the universe and that you wish him or her blessings throughout their lives.
• Could have killed you with their brutish driving, but you’re grateful that it didn’t happen.
• Is an idiot, but you will not let him or her negatively control you.
Finally, your hands are probably shaking from the near-death experience, so, literally, get a grip. Let the tension flow through your hands into the steering wheel. Count to ten…slowly.
Now, you have control. Anyone observing you sees you as the consummate professional. You set a positive example for others. Courtesy and control rule the day.
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