Banks, retail chains, restaurants, and many other businesses typically have a “home office”; and outlying branches. For some reason there is an automatic reverence toward the employees in the home office and that attitude often shows when they speak or interact with peers in other locations.
Care should be taken to build bridges between offices in a positive way. Training sessions, for example, should include peers across branches whenever possible. If an employee recognition program is in place it needs to treat the employee base as a whole, not as “home office employee of the month”; and “regional office employee of the month”; separately. Just a single EOM should be honored with all offices represented in the year.
This is an excerpt from the Workplace Culture Bridge which is part of the Culture Bridges available from Max Impact, a leadership development and business strategy website offering a host of complimentary information. The workplace cultures include Front office vs. Back office; Home office vs. Regional offices and/or branches; Highest volume store vs. Other stores; Old company vs. New company; and New building vs. Old building. © Max Impact, used by permission.
Additional workplace culture resources
- Culture Bridges are a look at the contents of the character within each of us. Information is contained on more than 20 different categories of culture.
- Cultural Faux Pas is an interesting quiz about marketing mistakes made by others.
- Culture Quizzes allow you to test your cultural IQ with fun and informative quizzes.
Leading workplace culture books
- Performance Culture provides a simplified approach to create a company culture that has proven to work
- The Great Workplace shows how to build and keep a great workplace and the benefits of doing so.
- Change the Culture, Change the Game offers a breakthrough strategy for energizing an organization and creating accountability for top results.