The technology is extremely important for all kinds of businesses today and helps them to do more with less. The way companies (small, medium and large) do businesses is changing greatly as due to advancements in IT industry. From new and advance devices like Smartphone’s, laptops, tablets and PDAs to advanced software, communication networks and applications have become global things that put companies on equal footing.
Technology supports business in many ways, depending on the goals of companies, products, services and how well their employees or workers adapt to new systems. Top key areas where IT helps businesses:
1. Increase Workplace Productivity
IT companies design software’s that can help other companies to enhance business efficiency and productivity. Businesses can use various software such as billing and accounting, inventory management, business card, employee’s productivity and attendance, project management, invoicing, personal finance and much other software. By using such software, employees and staffs will save more time, which can be invested in serving customers or streamlining processes. Businesses can buy software from software marketplaces easily in quick time.
2. Store Data or Document Easily
Complex filing systems in the offices are outdated now because companies can store important data such as receivables and payables, Inventory, sales, etc. on a computer by using software like Excel and Open Office. This data can be retrieved for future use easily. Therefore, technology makes preserving documents or data easier and faster.
3. Full Network Security
From ATM and credit card numbers for personal information of staffs and customers, the company’s business network can be a money bank for cyber criminals. The most excellent way to shield a business's ’network that contains personal and client related information is with advanced technology because IT blocks cyber attacks and protects sensitive vital information.
4. Quick Response to Customers
The time has gone when businesses wait for weeks to reply customer’s quires or to get feedback from customers. Technology provides companies the ability to give response their customers through e-mail, calling, live chatting, etc. Some other electronic communications systems that are enabling businesses to stay connected with their customers are social networks, websites, blogs and forums.
5. Reach To Target Audience Easily
Today, more and more people are using the Internet to get everything from gifts to groceries so that the popularity of the online shopping is rising with a wide range of products and services. Businesses have an option to open online store instead of buying expensive stores. People who have physical stores are also creating online stores to increase their visibility and reach their target audiences are young their local or neighborhoods. With advanced editing software, particularly video and graphics, companies can make professional marketing materials that will help them in reaching millions of online viewers and buyers.
Information Technology (IT) is a broad term, includes all kinds of technology used to store, exchange or create information. However, the combination of the Internet, servers, computers and other advanced technology tools can have a big impact on a business’s daily operations