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Hotel calls police on a disabled veteran because he had an assistance dog

Jeff Crockett and Phineas were denied a hotel room at the Days Inn because of his service dog
Jeff Crockett and Phineas were denied a hotel room at the Days Inn because of his service dog
by Jeffrey Crockett

Comments

  • Jeff Crockett 4 years ago

    Thanks for the great article Beth. It was very disheartening to hear that other Days Inn hotels are also discriminating against disabled persons with service dogs, even though their Corporate Office insists that they ensure compliance with all Federal laws at all their corporate hotel locations. Disabled individuals who use service dogs need to be aware that according to ADA guidelines you are NOT required to have certification papers for your dog, and a business CANNOT require you to have certification papers. I have found since trying to deal with this situation that there is a lot of confusion out there regarding service dogs and when and where they are allowed to be. Unfortunately, carrying a card explaining the ADA rules is helpful but in my particular case the police officer who responded to my call would not accept it as being legitimate because "I could have printed it off of any computer". I am wondering if carrying a "Certified Copy" of the ADA Guidelines would be enough to satisfy a law enforcement official the next time something like this happens?

    I had been seeking help and advice from a disability law center here in Oklahoma, but they have not returned my calls in weeks, and I need to get this case in front of the Department of Justice and the Attorney General of Oklahoma as soon as possible. I am therefore seeking assistance from anyone willing to help me get this case moving along as quickly as possible. I need legal advice and assistance as to how to proceed with this case, and I would appreciate any help. If you are willing to help me please contact the author of this article and she can get in contact with me.

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