As part of a massive process of modernization that extends across the continent, Hertz Europe have announced the impending revamp of its offices at Manchester Airport and Piccadilly train station.
Group President of Hertz International, Michael Tirade, recently commented that ‘at Hertz we are always listening to our customers’ and accordingly the company has revealed the plans for modernization are centered on a general desire to implement ‘solutions that meet and exceed’ the needs of their customers.
The plans for the remodeling of the offices at Hertz’s two main Manchester locations are part of a wider plan for Hertz Europe that began with the flagship store at London’s Marble Arch.
So what will the new offices look like?
Well, as previously stated, modernization is the key to the revamp and as such technology plays a massive part in the process. Indeed, it is expected that the Manchester offices will follow the same open-plan aesthetic used in London, with self-service kiosks that connect to a Hertz agent via video, as well as complementary Wi-Fi and a Hertz Super car display.
The new offices will also have a number of different zones, such as the ‘Discovery Zone’ which will allow people to learn more about what Manchester has to offer in terms of local landmarks and a guide to events that are happening around the city.
The revamped Hertz offices will also include a ‘Recharge Zone’ that will allow customers to recharge their mobile phones and computers and a ‘Kids’ Zone’ to keep your children occupied- while you go through the process of renting a car- with computer-based games and hi-tech drawing materials.
That’s not all: if the Marble Arch office is anything to go by, then the Manchester counterparts may well include video walls that feature rotating scenes of Manchester, providing a fun opportunity for a photo for tourists and residents.
Hertz has already shown its commitment to a program of sustainability, with its On-Demand service being famed for providing low-emission and fuel-efficient car for rent by the hour. Yet, the revamp of its Manchester offices – and indeed its offices across the world – will take this idea a step further with building materials and finishes taken from recycled materials, energy efficient lighting and equipment and water saving fixtures.
A global operation
The two Hertz offices in Manchester part of a huge program worldwide that has already seen offices at 400 locations revamped.