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Hackers blackmail Domino's: $40k demand for hacked customer accounts was denied

Domino's Pizza blackmailed: Money demanded for hacked customers accounts, but Domino's said they won't deal with cyber criminals.
Domino's Pizza blackmailed: Money demanded for hacked customers accounts, but Domino's said they won't deal with cyber criminals.
Photo by Justin Sullivan/Getty Images

Headlines read "Hackers Blackmail Domino's" but this sounds more like a virtual online-world kidnapping of names and accounts. The hacker's blackmailing Domino's are holding customer account information and they want a big payday in exchange for keeping this information private. If Domino's doesn't meet this demand, which they didn't, the hackers threaten to release the accounts online.

According to NewsMax on June 17, the group of hackers call themselves Rex Mundi and they want about 30,000 Euros, or roughly $41,000 dollars when converted into American dollars, in return for keeping the information private. What is their leverage? 650,000 Domino's customer accounts which contains personal information.

To show that they mean business, the cyber criminals recently posted a sample of the customer accounts they hacked. The information included customers' names, addresses, phone numbers, email addresses, directions to their homes and the customers' favorite pizza toppings.

Domino's was given until Monday night at 8p.m. to pay the requested amount of money, but that didn't happen. They refused to honor the request of these online criminals.

The hackers are going after the French and Belgium operations of Domino's Pizza, so the folks in the U.S. are not in danger of this virtual crime. Still there are 592,000 records for French customers and 68,000 Belgian customer records that are hanging in the balance, reports MSN Money.

Domino's Pizza in France released the news of this hacking event via their Twitter account. They call the hackers "seasoned professionals" adding that they will most likely be able to decode encrypted information including passwords.

Rex Mundi's Twitter account previously posted warnings that Domino's Pizza was vulnerable to hackers because they used a "relatively unsecured format." The hackers Twitter account has since been suspended.

Apparently the hackers need to prove their point about the vulnerability of Domino's Pizza customer accounts. Sadly, it is not Domino's they are punishing, but the 650,000 people that now find their personal information in the hands of blackmailing hackers.

Domino's didn't pay the hackers their blackmail request, although it does feel more like an online ransom request. They notified the authorities. Domino's reports that no financial information, such as credit card or banking card numbers were stored along with the information that was hacked.

Rex Mundi has tried this before and failed to get paid. They did this to the Americash Advance company, which is a payday loan agency. They failed to get money for the Americash Advance hacking and now the Domino's Pizza attempt can be added to their growing list of "failed attempts" at extortion.

Now that customers' favorite pizza toppings are in danger of being released online, the world will never be the same. Did this group really expect to get paid for this caper?