Affordable public transportation for people with disabilities is more than a luxury, it is a necessity for transportation to work, to doctor’s appointments, worship services, shopping, etc.
CARE service is available in the City of Richmond, and portions of Henrico and Chesterfield Counties. In coordination with the Social Services departments for both Henrico and the City of Richmond, the C-VAN service provides transportation assistance for Virginia Initiative for Employment not Welfare (VIEW) participants to jobs and daycare facilities.
According to nbc12.com, GRTC Transit System approved fare hikes and service cuts for disabled riders. Bus fares for regular CARE service will rise from $2.50 to $3, each way. Fare for the extended CARE routes, to areas outside the city like the outskirts of Henrico, will be upped to $6, one way. Hours for that extended service will also end three hours earlier. The changes go into effect January 5.
Richmond City Council members voted to raise fares and cut service hours for disabled bus riders, in what they said was one of the toughest decisions they've had to make.
CARE personnel are available to assist customers with scheduling, resolving problems, and providing information about the service. Questions, suggestions, and complaints should be registered by phone or in a letter to CARE. Phone inquiries can be made by calling 782-CARE (2273). Letters may be sent to:
ATTN: Customer Service
301 East Belt Blvd.
Richmond, Virginia 23224
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