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Grimaldi's brings a new style of pizza to New Paltz, with mixed results

Pizza place: Grimaldi's, 119 Main Street, 845/255-3800
Type: take-out
Ordered by: phone
Promised pickup time: 6:28
Actual pickup time: 6:54
Pizza ordered: plain cheese pie
Other food: salad
Meal price: $24.00
Atmosphere: Grimaldi's is focused on providing a restaurant experience for pizza eating, and does not offer delivery. One of the New Paltz Examiner's pizza posse was willing to pick up a pie for review, however, and she had plenty of time to take some notes about the newest pizza place in New Paltz while she was waiting.

The pizza was ordered on the first Saturday of the college season, so the place was packed with people. The staff was struggling to keep up with the volume; there was a lot of confusion, and lost orders abounded. The pickup area isn't well-marked, and names aren't taken with phone orders, so it's not hard to imagine why. The wait staff was friendly and responsible, something that our on-site reporter had ample time to observe; the pizza which was promised to be ready at 6:28 made it into the oven 13 minutes later.

Pizza review: Grimaldi's as a chain is known for thin, crispy-crusted pizza. The pizzas which rolled out of the oven were all crisp; our on-site observer saw a number that appeared unevenly cooked. In fact, the one which arrived home had dark brown burns on one edge of the crust. The sauce and cheese were applied unevenly to the pie.

Before even looking at the pizza, however, it took a moment to marvel at the packaging. Rather than a tradition pizza box, Grimaldi's provided a brown paper bag for bringing the pizza home in. Surprisingly, this didn't lead to a mangled meal, as the pictures attest.

Appearance aside, the pizza was tasty. They use an excellent mix of cheeses and the sauce was tangy and flavorful. The thin crust made folding the slices easy, but it also made them more likely to sag when they were picked up. No shirts were harmed in the review of this pizza.

Open ownership question: According to local staff, Grimaldi's is associated with the other pizza places by that name, but this fact was unable to be verified by the corporate headquarters in time for this review. The location is co-owned by Adam Mandeverde and Frank Ciolli, the former of whom confirmed that they are is affiliated with the chain made famous in Brooklyn and out west. Ciolli is also the family name of the company president, who forwarded inquiries to a marketing manager who offered to “explain the relationship” over the phone (but would not via reply email); the conversation was not able to take place before press time. The New Paltz location is not listed on the main site or the New York-area web page; it's also not listed on the Facebook page except in comments by fans. (In fact, one fan asked specifically about this, and then later claimed on the page, "I posted on this wall asking why they have not made any mention of affiliation with the New Paltz Store and they deleted my post.")  Mandeverde explained that such updates take time to implement, but he was reached for comment several days prior to the fan's comment being removed on Facebook.

No matter who owns this pizza place, it's demonstrating growing pains. The pizza is tasty, but unlike other places to order a pie in New Paltz it can't be delivered and probably shouldn't be ordered for take-out, as this establishment is really not prepared for it.

Comments

  • captain poop 3 years ago

    go easy on em terrance. they just opened. and you're wrong. i ordered and they asked for my name. you're a dookie head

  • Doofankle P. Mc-WadWad 3 years ago

    yeah! you're a poopie head xP

  • Mr manna 3 years ago

    Yea the place just opened and we are working on are staff we are working with people who are not vary experienced and the first month or two it's going to be a little hard for the staff you can't put us down we are in newpaltz for the people that's it we want to make everyone happy and if we don't say something it will make us better you have to give us a chance to work out all the kinks and we are getting better everyday !! Thanks

  • Mark P 3 years ago

    I've eaten here twice within past last week. The pizza is superb - homemade mozzarella, savory red sauce and first rate toppings: good quality Greek olives, roasted peppers... The service was fine. Friendly young servers. Great experience.

  • Joan F 3 years ago

    Went to check them out on 9/28/10. We were the only customers. Waitress was friendly and attentive. The pizza, however, was very disappointing. Good ingredients but poorly cooked - cold and soggy in the middle. Not impressed - won't be back.

  • Anonymous 3 years ago

    I ate there sept 28th. The place was empty and the service was good. Our pie came very quickly but was not hot enough. The crust was nice on the outside, poorly cooked in the center. The ingredients were all obviously high quality but the toppings (we ordered sausage, mushrooms and onions) were skimpy and the soda for $2 a glass was tiny. When you're the only customer (or not), you expect the food to be cooked right, especially in a restaurant with a name.

  • Anonymous 3 years ago

    Any update on the ownership question? My money is on DinoToscani being the actual owner.

  • Fred 2 years ago

    Yes he is, along with his wife Gina Tufano.

  • tm new paltz 3 years ago

    I'm anxious to try a new pizza place in NP, but after reading the reviews I figure it's best to give it a month or two so they work the kinks out. Hope they pay attention to the reviews!

  • Anonymous 3 years ago

    I had a terrible experience with this place. It took the staff 15 minutes to take our order after seating us and then after ANOTHER 45 minutes we weren't served. The waitress came by every 5 minutes to apologize and say that our pizza would be out in "just a minute". When we saw other people who were seated after us I went to the pizza counter and told them that if our pizza wasn't the next one out we were leaving. The next pizza out was for a table that had also been seated much later than use we got up and left. This pizzeria seems to be owned by Mr Toscani in New Paltz and is being mismanaged just like his other establishments. We will never set foot in this place again.

  • Fred 2 years ago

    Mr. Toscani does in fact own the building, but his wife Gina Tufano is the actual person mismanaging the place.

  • New Paltz Resident 3 years ago

    I'm sure that Dino Tosacani is the owner as he is in and out of the kitchen like he owns the place. He's also in the bar quite frequently. I went there once and will never return again. The service was terrible, the pizza bland and the wait staff incompetent. My money is on this place folding by January. I would strongly recommend staying away from this joint.

  • Anonymous 3 years ago

    Any chance they are going to make sure of that beautiful piano. It's a shame to waste it....especially in a town like New Paltz.

  • New Paltz weekend resident 3 years ago

    Have to agree. My wife and I are not going to be returning to this place unless something major turns around. We own a weekend home in New Paltz and used to frequent Grimaldi's when we would come up from the city. For two reasons:

    1. Food- quality used to be excellent. Fresh, crispy, and flavorful
    2. Pauly- Funny, Knowledgeable, Actual bartender

    What has left since we last ate in Grimaldi's which was in October.
    1. Food- No clue what has happened but its gone down hill. Bland, runny, missing something that it had before. The pie had crispy parts then soggy parts. No more snap in the pie when you fold the slice.

    2. Service- We were informed by the owner that Pauly had moved on. Which is a shame if anyone does know of where in the Hudson Valley he works please post. Sadly we got to meet a new college student who couldn't careless about us sitting at the bar or what he was making. No more specialty drinks or decent made drinks in general. Had a overly strong martini that tasted like vermouth and my wife got wine out of a dirty wine glass.

    I do hope something turns around. The place was a nice breath of air from the other places around town. Also still do not understand why they don't offer other food selections. If they have a full kitchen why would you not use it?

  • Anonymous 2 years ago

    Why is Toscani's closed?

  • Anonymous 2 years ago

    Because the food was not consistent, big fines had to be paid for loss of liquor license. Dino and his fiancee broke up, he lives upstairs, she lives with her son, and Dino was seen recently in St. Thomas with some famous woman.

  • Anonymous 2 years ago

    If this is the same Dino, he told my sister and I he won a medal in the Olympics for wrestling. Can anyone confirm that? Thank you.

  • anonymous 2 years ago

    I saw Dino in the Plaza Hotel with the same famous woman He was screaming all around in the lobby like a nut. Anybody know why he is always screaming?? He doesn't know how to act.

  • A new paltz resident... 2 years ago

    Dino toscani is a con artist and a crook! Don't believe any of his lies. He nothing like his parents were in bussiness and family matters, they were great people and my friends. Stear clear of this clown...

  • Ulsterboy 1 year ago

    Dino is and has always been a pathological liar. His mother, Rachel, was a saint and the heart of the family business when it was an excellent Italian deli. Dino basically chased his siblings away when his mom died and has run the business into the ground ever since. Most of the locals know him for what he is..a bully..a fraud..and a liar.

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