A representative at Rockstar Games has posted several warnings to player in regards to unintentionally overwriting multiplayer characters in “Grand Theft Auto Online.” In an update from Rockstar Support on Oct. 7, the company posted several more tips to prevent the lost of progression while playing in the multiplayer mode of “GTA 5.”
The representative stated that players should return to the single-player story mode if they find that a previously-created character was not available when starting “Grand Theft Auto Online.” He also warned that if you create a new avatar on the same empty slot where your old character should have been, you will overwrite your old character.
Furthermore, the representative also disclosed that players should not use the retry option or play with saving disable when they get the “The Rockstar Cloud Servers Are Unavailable” error messages. You can take a look at some screens from the “GTA 5” multiplayer mode in the slideshow near the top of this article and the latest tips from Rockstar Games below:
If you have previously created a character but see an empty character selection screen when entering GTA Online, please back out to GTAV Story Mode and try re-entering GTA Online through the pause menu (repeat or wait until Rockstar cloud servers are back up). Do not create a new character in the empty slot where your character should be.
If you receive the message 'The Rockstar Cloud Servers Are Unavailable', please return to GTAV Story Mode and follow the steps above. Please do not press “Retry” on the message and do not proceed online with saving disabled, as this may lead to overwriting your existing character.
In addition to the aforesaid tips, the development team from Rockstar North promised a more permanent fix to the lost multiplayer character issue with a future patch update for the Playstation 3 and Xbox 360 versions of “GTA 5.” The previous title update addressed several connection and progress-blocking problems in “Grand Theft Auto Online.” You can order the product from Amazon in the following link: "GTA 5"