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GM returns to number one dashing Volkswagen dreams, reminiscent of Kmart mistake

General Motors (GM) has returned to the honorable position as the world’s largest automaker in 2011. It was a position that Volkswagen (VW) had yearned for their planning and anticipation was flawed in much the same way as Kmart’s plan to become the world’s largest retailer.

Volkswagen had hoped to become the world’s largest automaker by overtaking Toyota, holder of the title in 2010. However VW apparently was focused on Toyota as the leader without proper respect for the GM, the company they thought would remain them in sales.

In the 1990s Kmart had been focused on the number one spot in retailing. Sears had held the position for decades and Kmart had been following a plan to overtake the full-line retailer for the top spot. Their plan worked and Kmart overtook Sears in annual sales the exact year they had forecast. However they would never enjoy the number one position.

As they approached the year they had predicted all seemed to fall in place. Sears was unable to figure out a way to create annual sales increases or expansion to retain the number one spot and Kmart was experiencing enough of an increase in both same-store sales and new outlets. All was well at the Kmart headquarters on Big Beaver Road in Troy, Michigan.

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However Kmart had looked only at the current industry leader. They failed to look into the rear view mirror to see a mammoth following the, - and gaining speed. The same year Kmart took over Sears Walmart would leapfrog both retailers for the top spot in the sector.

Kmart’s lack of broad range perspective by reviewing the entire industry when making their plans cost them permanently. A decade later the two rival chains, Kmart and Sears, would become one company that would be only a fraction of the total size of Walmart.

There is no indication that VW’s disappoint is anything more than a temporary sadness. They are still much larger than Chrysler, headquartered just a couple of blocks away from VW America’s Auburn Hills, Michigan, headquarters. However it is a lesson for all business owners to consider.

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Rick Weaver is an accomplished business executive with a wealth of experience in retail, market analysis, supply chain enhancement, and process improvement. Following a 33-year career with Kmart, Weaver founded Max Impact Corporation, a Rochester Hills-based leadership and business strategy...

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