Four Georgia-based companies are proving that the key to happy customers is happy employees. These four businesses were currently named to Fortune’s list of 100 Best Companies to Work For. The companies included WellStar Health Systems in Marietta, Atlanta-based Alston & Bird, Children’s Healthcare of Atlanta and Aflac, based in Columbus.
WellStar Health Systems Offers Concierge Service
Wellstar Health Systems made the Fortune list for the first time, in part due to the company’s concierge service it provides to its more than 19,000 employees. The service provides for auto maintenance trips and other odd jobs employees of the company might need while they are at work during the day. The company says the service is a good value, because it helps keep employees focused on their job and their patients, instead of worrying about things at home. The service is also available for Wellstar patients.
Alston & Bird Promotes Balance
Attention to balance between work and professional life is what sets the Atlanta law firm Alston & Bird apart from the rest. This firm is committed to ensuring a positive, healthy work environment for all its staff members by promoting appropriate balance between work and personal life. The company also encourages a collaborative effort between employees, highlighted by group get-togethers outside the office environment. Finally, employees at this company are encouraged to volunteer in the community to raise corporate visibility in the community and promote a higher quality of life for employees.
Children’s Healthcare of Atlanta Provides Competitive Pay
Children’s Healthcare of Atlanta maintained its place on the Fortune list because of the competitive pay rates it provides to nursing staff. Average annual salary for registered nurses is $77,000, while nursing managers earn an average of $111,000 per year. The company also strives to provide significant programs to its employees that are relevant for both their professional and personal lives.
Aflac Employees Receive Financial Assistance
Aflac was named to Fortune’s list primarily because of the company’s willingness to help employees who are first-time homebuyers. Aflac offers grants to assist with closing costs for employees that met certain income requirements. Those employees also participated in financial counseling to improve their odds of a successful home purchase both now and in the future.
When these companies were questioned about the special perks provided to employees, every business expressed their value of their employees in building a loyal and satisfied customer base. These companies understand it is the employees that present the company to a customer, which can be either positive or negative. Each company wanted to show its appreciation to staff that were instrumental in building a positive company reputation to the general public.
Studies have shown that when companies take good care of their employees, those employees in turn take good care of the company’s customers. Employees tend to respond well to autonomy in the workplace, service from the top down and special rewards and perks for them. These companies are all examples of businesses that have seen the direct benefit of treating their employees right.