Food stamp cards are not working in 17 states and the government reports it is a “systems failure” to blame. The food stamp-debit-style cards weren’t working for people in affected states today, according to the AP on Oct. 12. This has been going on all day, with no projected time offered for this problem to be fixed.
The food stamp cards stopped working when the Xerox Corp. did a routine test of backup systems on Saturday. This test appears to be the culprit in the system breaking down and they have no idea when this will be fixed.
The system is experiencing connectivity issues, which is causing the problem. Shoppers left shopping carts full inside the grocery stores once finding they had no way to pay for their family's groceries. The Market Basket grocery store in Biddeford, Maine had folks leave their carriages with no means to pay for their food without their cards.
The food assistant card payment systems went down around 11 a.m. on Saturday, which is one of the busiest days of the week for grocery shopping. “There are a lot of families who are not going to be able to feed children because of the system is being maintenanced,” said Barbara Coleman off Saco, Maine. She had no choice but to leave her cart of groceries behind.
Not only did the food assistance cards go down, but cash assistance cards also went down, with folks reporting they couldn't access the benefits of the card. Illinois, Mississippi, Ohio and Maine are just four of the states out of the 17 having problems with food stamp cards today.