Nearly a week ago, complaints started coming in about Chobani yogurt. Instead of issuing an immediate recall, Chobani quietly pulled the product from their shelves and began an investigation. Wednesday, the FDA looked into Chobani’s strategy and said that they found their practice of alerting consumers “unusual,” according to the Chicago Tribune.
Consumers have been complaining on social media for a week forcing Chobani to issue an official recall on Thursday. Chobani also released a statement that they found mold in some of the product.
Chobani is a privately-held company and Thursday, a spokeswoman for the company Amy Juaristi said that they removed the product "due to some claims of illness" and she said that the mold found can sometimes occur in dairy, but "is unlikely to have ill health effects." She also said that any bad product would be replaced.
Nearly a week after the initial complaints, Chobani issued an official recall that was "a voluntary decision to remove any final products that might have been out there," Juaristi said.
The FDA reported that they were not only looking into the bad yogurt, but how the company dealt with the complaints they initially received. Consumers complained on their website by leaving comments and the comments were immediately deleted.
Consumers have complained about bad smells, some yogurt containers exploding, strange tastes and an inconsistent texture. And some people who consumed the product became sick afterwards. See the video above for how to check to see if your product might be bad.
Last Friday, Chobani began to remove some of the product from grocery store shelves, but nothing was done about the product that had been purchased by consumers. And consumers immediately took to social media to complain about the fact that Chobani wasn’t handling the situation properly.
Thursday, Chobani said that they had located exactly which yogurt had been tainted and it was less than 5% of their production. It was specifically yogurt from their Idaho plant; they also have a plaint in New York and Australia. Each yogurt container specifically states where it was produced.
Yogurt cups with the code 16-012 and expiration dates between 9/11/2013 and 10/7/2013 would be replaced, according to the Chicago Tribune. Chobani ranks at the number two best selling yogurt brand in the country.
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Sources: ABC News and Chicago Tribune