ALBUQUERQUE, N.M. -- As one of the most looked to sources of news and information, PR Newswire's main focus is to transmit news to a local, regional and even global audience.
1) Customer Advocate - As a Customer Advocate for PR Newswire, based in Albuquerque, NM, you will set the foundation for a long and prosperous career with the global leader in news and information distribution for press releases. In this customer service-focused role, you will learn the entire suite of PR Newswire's products and services and have the opportunity to work directly with our clients from day one. While this is an entry-level opportunity, you will enjoy an environment that has ample room for long-term career growth, promotions and recognition, and stellar benefits and compensation packages.
As a Customer Advocate your primary mission will be to deliver consistently exceptional service to existing clients and prospects alike. As the face (or voice) to the client, your outstanding communication skills and ability to grasp our clients' needs will allow you to build long-lasting relationships and establish a professional rapport while quickly meeting customer demands. Key to continuing PR Newswire's reputation for providing excellent service, your consultative approach will be essential as you answer clients' questions and recommend our solutions to their problems. This job is not for the meek - your energy and confidence will be the foundation for moving from a reactive support function to a proactive service role. Prior experience with the standard tools of the trade - Microsoft Excel, Word and Web applications -- will ensure you hit the ground running. For the competitive and service-focused player, this is a unique opportunity to join a top-tier client services team.
2) Assistant Editor - Get a bird's eye view of the business communications field by learning firsthand how companies and organizations communicate news to the general public. Serving both PR Newswire's member companies and the media, you will proofread, edit, and format news releases for our members and have the opportunity to gain a firm grasp of the ways in which corporate communications, the stock market, and politics intersect. How do companies make a decision about publicizing negative news? What constitutes a big story? How do market trends have an effect on the global economy? Learn the answers to these questions and more. You will be working in an intellectually stimulating atmosphere offering an entry point into a variety of career paths. Our worldwide presence also provides countless long-term career opportunities to strong performers!
As an Assistant Editor based out of our Albuquerque, NM member center, you will use your strong grasp of syntax, punctuation, and the English language to proofread press releases written by our members for delivery to the media. Your razor-sharp attention to detail will be a prerequisite, as you edit, format, and occasionally help clients re-write their releases. As the face (or voice) to the member, your outstanding communication skills and ability to grasp our members' needs will allow you to build long-lasting relationships and establish a professional rapport while quickly meeting member demands, in addition to identifying opportunities to upsell new services and products. Your strong computer skills will enable you to quickly learn our internal system. Our dynamic environment will keep you on your toes, so a flexible attitude and a strong customer-service approach will be needed. Although a background in a related field is a plus, highly motivated entry-level candidates with a strong interest in the industry will also be considered. Learn the ins and outs of the industry in a setting where discussions about global politics, government, business, and the economy are just part of the job!
3) Assistant Editor (Overnight) - Same responsibilities as above listed position.
4) EDGAR Operations Specialist - This is a great opportunity for an energetic and motivated individual interested in working with EDGAR filings who wants the chance to break into an industry that is the backbone of the business marketplace. We will provide you the training and tools -- you provide the hard work, enthusiasm, and can-do attitude. This is a unique opportunity to learn from the best and gain valuable experience in the financial services industry. In this customer service-focused role, you will learn the entire suite of PR Newswire's products and services and have the opportunity to work directly with our clients from day one. While this is an entry-level opportunity, you will enjoy an environment that has ample room for long-term career growth, promotions, recognition, and stellar benefits and compensation packages.
As our EDGAR Operations Specialist based in Albuquerque, New Mexico, you will work directly with Editorial Operations and PR Newswire's external clients to ensure proper handling of all EDGAR filings. Your exposure to MS Word and Excel, as well as experience in HTML will allow you to hit the ground running on day one. Given your exceptional attention to detail you will see success in the accurate conversion of documents in preparation for filing with the SEC under tight daily deadlines. Your customer service experience will be very important for this role since you will be expected to communicate with our clients on a regular basis. A collaborative work style and the ability to manage multiple tasks at one time will lead to additional opportunity as you grow in our firm. You will work with other EDGAR operators and managers that share your dedication to getting the job done and willingness to put in the extra time and effort necessary to create high levels of client satisfaction.
For more specific information on these positions, please visit the PR Newswire Career Room where you will also find links on where to apply.