NYCERS ( NYC Employee's Retirement System) is seeking to hire two Level 1-Customer Information Representatives. These are part-time positions and the hourly rate is $17.27 to $18.62. The work location is at 335 Adams Street, Brooklyn, New York in the Executive Management Division/Work Unit. The job ID is 144961.
To qualify for these positions, candidates must have a baccalaureate degree from an accredited college, or an associates degree from an accredited college and two years full-time work experience in customer service or help desk capacity. If you do not have a degree, a high school diploma is acceptable with four years full-time work experience described above. All candidates must have a high school diploma or equivalent.
Candidates must be able to type 30 words per minute and be able to use the NYCERS computer applications. Some of the duties that is associated with these positions, but not limited to are; telephone communication services, understanding pensioner related topics and to communicate resolutions to caller inquiries. For a complete and detailed description of job related duties, please go to http://www.nyc.gov/jobs.
The job ID for these positions are 144961. Please put transmittal number 009-14-0016C on your resume and cover letters. This posting will be available until positions are filled. I hope this information was helpful. For all of you who will apply for these positions, I wish you the very best of luck. Please check out the video for tips on how to speak about yourself during a job interview.
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