Employees at Infinity Group Services willingly followed instructions by their supervisor, Karham Zamani, to falsely promise customers the company could obtain loan modification or loan forgiveness for an upfront fee of $995. Employees also followed instructions to promise customers the company could obtain low interest rates on modified mortgage loans or full refunds if the loan could not be modified. Employees falsely stated the company had a 98 percent success rate at loan modification.
Customers who were duped into paying the fee were unable to contact the Infinity employee handling the case. If contact was made the customer would be asked for an additional fee to secure the low interest rate. Employees are accused of providing false information regarding the progress of cases, and of falsely stating the low interest rate could not be secured without the additional fee.
According to the Department of Industrial relations, an employer in California may not “fire, demote, suspend or discipline you for answering any questions or providing any information to a government agency.” If an employee believes he or she has been wrongfully terminated in violation of California Law, he or she may file a complaint with the labor commissioner.
For more information regarding California anti-retaliation laws visit the California Department of Industrial Relations website.