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Durban’s King Shaka wins best regional airport as South Africa sweeps awards

Inside Durban's King Shaka International airport, one of Africa's top airports.
Inside Durban's King Shaka International airport, one of Africa's top airports.
Wanda Hennig

The Airports Company of South Africa (Acsa) has made a clean sweep in the 2014 Skytrax World Airport Awards with Joburg’s OR Tambo International, Durban’s King Shaka International Airport ‎ and Cape Town International taking top honors.

The top three busiest and biggest airports amongst Acsa’s portfolio of nine airports in South Africa “captured all the awards for the entire Africa region” Acsa announced following the 2014 Skytrax World Airport Awards event held in Barcelona, Spain on March 26.

In the international World’s Best Domestic Airports category, King Shaka came third after Tokyo International Airport Haneda and Shanghai Hongqiao Int'l Airport.

Cincinnati/Northern Kentucky Airport was fourth, Denver International Airport was fifth and Cape Town International Airport was sixth.

While OR Tambo was recognised by Skytrax as the best airport in Africa, King Shaka International won the award for the best regional airport in Africa.

Cape Town International took the accolade for the best airport staff in Africa.

The Skytrax awards were based on a nine-month survey consisting of 12 million questionnaires, completed by airline passengers representing more than 100 nationalities and covering 385 airports.

Acsa said in addition to the top awards in Africa for its three major airports, Bram Fischer International in Bloemfontein, Port Elizabeth International and East London Airport also ranked in the top 10 best airports in Africa
King Shaka International spokesman Colin Naidoo said the Durban team were “extremely proud” to have won the prestigious award for the best regional airport in Africa.

“This award and the many others that our airport has garnered over the past few years shows that we have a dedicated team that is competing with airports around the world.”

“As a company, we continually strive to improve our customer service by ensuring that our airports unreservedly meet passengers’ needs, said Bongani Maseko, managing director of Acsa.

The awards announcement came as South Africa celebrates 20 years of democracy.

Masek said the Skytrax awards were the best possible industry validation.

“It is particularly gratifying that Acsa has once again demonstrated its relentless pursuit of excellence by winning all three of the Skytrax awards available for the Africa region with six of our airports ranked in the top 10 in Africa,” he said.

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