Far too often a manager will hold a meeting person or send out an announcement proclaiming an open door policy. The manager then sits back thinking that all will be well. Although this is an important aspect of an open-door policy it stops short of being truly successful.
When open-door policy is first established many employees will be leery of going to their manager to express concerns. Within any organization their cliques that are perceived to be favored by the manager. If employee has a problem with one of those clicks they may feel a fear of reprisal should they go to the manager with what could be perceived that this clique is not performing optimally.
Managers need to watch the body language and words of their employees because not every employee will truly embrace that an open-door policy can air out, much less solve, the problems and concerns. Facial expressions and stance of the two largest areas where fear of openly communicating exist. Watch for the signs that someone is not fully engaged and you will see someone that needs to be using the open-door policy.
© Max Impact, used with permission.
Resources for creating a winning workplace culture:
- Cultural roadmap, a look at the contents of the character within each of us.
- Max Impact offers free leadership training and development materials including Cultural Faux Pas and Culture Quizzes
- Keep your workforce motivated with these motivational quotes.
- Books about workplace cultures.
- “Life’s Leadership Lessons”: 53 anecdotal leadership lessons ideal for building leadership during staff meetings.