When one does not have diversity in the workplace; the entire business will eventually fail. The reason is that from the owners, to the upper level managers if they; the organization as a whole does not have a diversified attitude the business will be run by narrow minded individuals, and for growth to happen in any business having tunnel vision concerning diversity will never work. A good program for businesses to use is to have employees learn about different cultures, and for the managers to teach his or her employees to have an open minded attitude concerning ethnicity, or sexual preference.
Everyone within the workplace is unique in his or her own right. Identity is who one is, and to bully or try to take that away from that person or person’s identity should be a crime. People come from all walks of life in dealing with cultures, religions, ethnic backgrounds and economic statuses, and in business there is no room for cultural adversity. In order to teach diversity within the workplace; the manager must first teach the employees to have personal self-esteem, and then master self-efficacy. How can one be tolerant of others; if they themselves are not tolerant of themselves or others?
Self-esteem is a part of self-efficacy; both coincide harmoniously because, self-efficacy is a person’s belief about his or her chances of successfully accomplishing a specific task. (Kinicki, A. 2009, 118). The organization must be in the mood of positive people who, think and act as if the whole entire organization is one body working to achieve the same goal-driven purpose. Educating employees and helping them to understand and appreciate what, ‘self-concept,’ ‘self-esteem,’ self-efficacy,’ and ‘self-monitoring,’ means; then one would have a thriving business. Employees who are self-aware are generally happier people; thus bringing work production at a high level, and when the owner is happy; then everyone is happy. The leader understands that if the company is a major producer of its product or products, then his or her employees would more likely receive more bonuses, gain greater health benefits such as gym memberships and maybe certificates at their local restaurants.
‘Self-concept’ is how one visualizes themselves as a whole person. The definition of ‘self-concept’ is the mental image one has of oneself. (Merriam Webster Dictionary)
Teaching the employees on ‘self-concept,’ one could have the employees ask themselves a few questions such as; would I have married myself? Would I have hired myself? If I was watching myself work; would I think I make a great employee? 'This is also a form of, ‘self-monitoring,’ but moves into the self-actualization such as, the extent in which a person observes his or her own self-expressive behavior and adapts to the demands of the situation.' (Kinicki, A. 2009, 121).
The instructor may go on to ask the employees to watch how they react under pressure, such as do the fidget, use too many arm gestures while speaking, and perhaps do they change their attitude when talking to certain individuals.
Coaching is a very hard thing to do and one has to understand their audience, so if a company is going to use a professional coach; bring the coach in for at least two-days of monitoring the working space atmosphere.
The coach or manager leading the class might want for the employees to journal for a few days before the class, and the coach should bring a mirror or a few mirrors into the class, and make each individual talk to themselves in positive affirmations; then discuss into groups how they felt while doing this task in front of everyone, and see if others agree. The Next article is for; Steps in teaching cultural diversity.
Kinicki, A., R. 2009. Organizational Behavior Key concepts, skills and best practices (4th ed.). New York, NY: McGraw-Hill.