Skip to main content
  1. Travel
  2. City Guides

Delta issues 'H8GAYS' boarding pass

See also

An anti-gay slur was issued as a confirmation code for a Delta Airlines passenger reported the Washington Post on December 12, 2013.

Jeff White, a University of West Florida student stated that his boarding pass for his flight from Pensacola, Florida to Albany, New York earlier this month had “H8GAYS” printed as the conformation number.

“At first I didn’t think I read it right,” Jeff White, a student at the University of West Florida, tells the Washington Post.

“I was worried that another customer might think I somehow picked that code. If I were a gay male, I might have thought that a Delta worker purposely gave me that code, and that would have made me extremely uncomfortable.”

Delta apologized for the error.

“These confirmation codes are computer-generated and are completely random,” says Russell Cason, a Delta spokesman.

“We will make every effort to ensure that a similar combination does not occur in the future.”

In addition to an apology, White stated that he wanted assurance that other offensive confirmation codes wouldn’t be issued.

“I’m an IT major, and what surprises me is that they didn’t block [his confirmation code] as a possibility of the string of random numbers and letters in the software they use to generate” the code, he says.

“I’m sure they removed many four-letter words that would be seen as offensive. I’m surprised that ‘gays’ and ‘H8’ weren’t blocked as well.”

Want more information or would like to see certain travel topics covered? Send an email to sandiegotravelinsights@gmail.com.

For more travel tips and travel insights, click here to subscribe to the San Diego Travel Insights Examiner or like the San Diego Travel Insights Facebook page.

Debra Schroeder is a freelance writer and the founder of the Traveling Well For Less blog. You can follow her on Twitter @TravelingWellfl

Advertisement

Today's top buzz...

  • Google patents contact lens camera
    Google has filed for a patent to develop contact lenses capable of taking photos
    Video
    Tech Tips
  • Glen Campbell
    Learn all about 'Glen Campbell … I’ll Be Me,' a documentary of his final tour
    Camera
    9 Photos
  • Rabbit owners
    Bringing home the bunny: Important information for rabbit owners
    Camera
    7 Photos
  • Thomas Haden Church
    Thomas Haden Church's thoughts on his latest film ‘Heaven is for Real'
    Camera
    'Heaven is for Real'
  • Soft drink fine
    South Carolina man faced a big fine for refilling his drink at the VA Medical Center
    Video
    Strange News
  • Dog's Easter basket
    How to fill your dog’s Easter basket with the perfect toys
    Easter Basket

User login

Log in
Sign in with your email and password. Or reset your password.
Write for us
Interested in becoming an Examiner and sharing your experience and passion? We're always looking for quality writers. Find out more about Examiner.com and apply today!