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Delta Airlines CEO says 'no' to in-flight phone calls, even if FCC lifts ban

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Delta Air Lines CEO, Richard Anderson shared his stance on in-flight phone calls in a company memo to Delta’s 80,000 employees, worldwide on Wednesday (Dec. 18). The Federal Communication Commission (FCC) is considering cutting travelers some slack when it comes to cellular phone use on airplanes.

This move from the FCC would bend the strict rules that are currently set in place to let customers make and receive voice calls through their cellular phones during their flight. The FCC is in the process of obtaining feedback from customers about possibly lifting the ban.

According to Delta Air Lines, in-flight voice calls would provide a less than desirable travel experience for its customers, based on research and direct feedback. Not only do the customers think that in-flight voice calls is a bad idea and would not be an enhancement, Delta Air Lines in-flight crews agree.

Although Delta Air Lines is okay with letting customers use mobile devices below 10,000 feet, in-flight calling is not welcome on their planes. “If the FCC lifts its ban on cellular use in flight, Delta will move quickly to enable customers to use text, email and other silent data transmission services gate to gate,” Delta Air Lines CEO, Richard Anderson said in the company memo.

“This is yet another example of how we continue to have your back and how we also rely on your professionalism and experience to guide our actions and decisions,” Anderson said.


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