This may or may not be news to you - but it can be a "big help" if you have had crashing issues with a Dell PC. After months of research and attempts to solve this issue, Dell Cares stepped in to help out with this issue. The culmination came about when a video capture of a Dell Optiplex PC during a "crash event" happened on Oct. 10, 2013. The event took place at a local public library in its computer lab. You might be able to use a smartphone video capture or even a "pocket camera" like the Kodak ZM-1 (if they are still available) for a crash event.
The crash event happens very quickly - a video capture is needed to gather the needed technical information when it appears on the blue screen. Then the video needs to be transferred to some video site (YouTube.com was used in this case). Or you may use Windows Media Player or some other digital player that is compatible with your PC or device. The WMP appeared to work well in this case. To view the codes (if it was preserved on your video) use the pause/play control. That is the tricky part - getting the video to pause in the place where the code appears and disappears.
In this case, several codes were captured on pausing the video of the crash event. As the blue screen opens at top the following appears: "0XFFFFFA8005A4E0, 0XFFFFF800402DCB0, XX0...0, 8800402DCB0 base at FFFFF800402DCB0, 0X0...". Keep those codes around as you may need them to "reconstruct" any missing sequence in the technical information that appears as the blue screen closes rapidly. The technical information at the blue screen close was important to Dell Support: "0X00000116 (0XFFFFF8800402DCB0), 0X0...0". The "116" segment appeared to be most important and is highlighted here (not on the blue screen).
The code information was posted to Dell Support and they returned with an immediate response. They provided the following link: http://support.microsoft.com/kb/971572. They also suggested uninstalling the video driver and rebooting the system. This information was posted to the IT personnel. Apparently '116' is a "Stop Error message" and appears to be a "Video_TDR_Error". A download for the Hotfix appears in the given page link just above. It is not known if the IT personnel have yet applied this Dell Support diagnosis and Hotfix to stop the recurring issue of PC crashes.