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Do you have a question regarding family life, budgeting, customer
service issues, DVD or book reviews, or home organization? We will
give you our candid advise from a family perspective. firstname.lastname@example.org with your question.
-June and Flora
I recently went into a chain coffee/donut establishment and the server was not rude but
was not friendly. She was young and stood there staring off into the distance while we were making our decision. No, smile, no small talk. I will not go back there; but how does this happen? Why are clerks not giving the customer service we deserve?
Signed, To serve or not to serve.
JUNE:is at an all time low these days when it matters most. Stores are closing their doors everyday and the employees are not helping to keep them open by using good customer service. Managers need to train them in good customer service, hire only people with people skills and monitor them. People should do a service to the owner by letting them know before boycotting the store.
FLORA: By not going back, you are standing by your principles but writing or calling the manager/owner would be more pro-active.
Should you take a child to a funeral? If they are young they won't really know what is going on and older kids may learn to deal with death by seeing the process. What do you think?
Signed, Too young?
JUNE: I think it depends on the situation. I think kids should not go unless it is an immediate family member. Many kids, especially little ones, will not have the etiquette or patience to sit through the service. They can disrupt the mourning. If your child is over the age of ten they may be able to be respectful and quiet.
FLORA: When my grandmother died six years ago, I had a 4 and an almost 3 year old; they did not go to the wake or the funeral. But, their distant twin cousins were there and they were 5 years old. At first I thought it strange but their mother quietly explained the process. They even went up to my grandmother's casket. I was impressed with the way their mother handled it.
I would think it's easier for a child to attend a church funeral than a wake. But if you start them young and explain the death process on their level, they will have a better understanding. But, there is always the but.... But, if your child has behavioral issues and is not disciplined, leave them home with a sitter.
A great movie to watch is " " with and Dan Aykroid. This film deals with death from a child's perspective and is very well done.
If you do take your child to a wake, you must prepare them for what they will see there ahead of time.
JUNE: Hi Flora, fall is almost here. Time to close the pools and get out the rakes. Kids are at school the hosue is quiet again. How's it going for you?
FLORA: Hi June, yes, fall is approaching here and it feels terrific.