"I think part of it is being honest about it, and he has been honest about it," he told MSNBC's Chris Matthews.
Axelrod went on to say that Obama believed the promise at the time he made it.
"Part of it is getting it fixed as best that you can. There's no doubt that that is at the core of the problem when you come to this measure, and I think he was ill-served because I'm sure when he said what he said he believed it," he added.
Axelrod also claimed that Obama believed that the issue would be fixed with the grandfather clause.
"It didn't," he said. "And, you know, I think the real lesson here is don't ever speak in absolutes because there's always going to be an exception and that exception is going to become an example that your opponents lift up. And in this case, there were many examples."
On Wednesday, the administration said that nearly 365,000 people have selected health insurance plans from either state or federal marketplaces as of the end of November.
According to Health and Human Services Secretary Kathleen Sebelius, “enrollment in the federal marketplace in November was more than four times greater than October’s reported federal enrollment number.”
But a report at CNN Money said it's unclear how many of those have actually paid for coverage.
"One insurer, Physicians Health Plan of Northern Indiana, has received payments from only about 20% of applicants, nearly all using the firm’s online portal, said Jim Brunnemer, the chief financial officer," CNN Money said.
A post at Hot Air reminds readers that those who sign up for insurance but fail to pay by Dec. 31 will find their enrollment voided by the system.
"Imagine how well Healthcare.gov is likely to cope if, next month, there are suddenly hundreds of thousands of people flooding into the site trying to sign up again because they forgot to pay on time before," the blog said.
"And yet," Erika Johnsen said at Hot Air, "the lesson Axelrod is taking out of all of this is, Hey, President Obama has been completely honest throughout this entire thing, but next time we try to remake one-sixth of the economy in our own grossly incompetent image, we’ll be more careful not to speak in 'absolutes,' because there will always be 'exceptions.'"
- Darrell Issa accuses HHS of criminally obstructing Healthcare.gov investigation
- MSNBC's Melissa Harris-Perry suggests 'Obamacare' same as n-word
- Facebook event encourages Americans to disobey Obamacare enrollment rules
- MSNBC's Ed Schultz: God approves of Obamacare
- Report: Obamacare provision will allow 'forced' home inspections by gov't agents
- Sticker shock: Obamacare Facebook page pounded over high cost of health care
- Sebelius: Obamacare to favor gays over straight people
- Howard Dean: Gov't, not employers, have right to determine insurance coverage
- Barack Obama refers to failing healthcare.gov as 'my website'
- Report: Cancer patient critical of Obamacare targeted by IRS for audit
- Condoms handed out as door prizes at Obamacare event in Arkansas
- Dem. Sen. Kay Hagan blames insurance companies for cancellation notices
- Time analyst Mark Halperin admits: Obamacare death panels 'built into the plan'
- Juan Williams: White House calls GOP opposition to Obamacare 'original sin'
For hard-hitting conservative commentary, please visit Joe's blog, the Conservative Firing Line. You can also find Joe's articles at Right News Now, Tea Party Tribune, Newsbusters, Liberty Unyielding and PolitiCollision.