Cyber Monday has been the biggest online shopping day of the year. So how do you make it safe and secure ? In terms of security for Black Friday and Cyber Monday, we were able to sit down with Kurt Roemer. He is the Chief Security Strategist at Citrix. He been in the computer industry since 1985, and has directed technology efforts for healthcare, professional services, manufacturing, retail, and computing firms. In laymans terms; he is SECURITY !
His official Citrix Bio states;
Kurt Roemer is Chief Security Strategist for Citrix Systems. In this role, Roemer leads security, compliance, and privacy strategy efforts for Citrix products. As a member of the Citrix CTO Office, he sets the technical direction for security. Roemer is a seasoned information security veteran with more than 20 years experience in networking, applications and the evolving Web services infrastructure markets. He has designed, implemented and assessed solutions and policies for Fortune 1000, mid-size and government organizations worldwide.
We posed a few questions as it relates to security in online shopping and cyber Monday.
[ROEMER]Cyber Monday is the day when the best on-line deals are offered by merchants. Cyber Monday is the Monday immediately following the Thanksgiving holiday weekend and Black Friday shopping day in the US. Whether retailers are simply trying to “ice the cake” by adding to the weekend profits or target customers that didn’t fight the Black Friday crowds, Cyber Monday has become a major shopping event.
[EXAMINER] What do you see as the single greatest threat to cyber shoppers ?
[ROEMER]The single greatest threat to cyber shoppers is getting scammed. While it can be difficult to notice a scam when doing business face-to-face, cyber scams can be almost impossible to detect. Imagine a personal email from a friend – someone in your Facebook circle – who sends you the deal of a lifetime on an item you’ve been lusting over. The address looks familiar, it doesn’t have any recognizable danger, and goes to a site that has the same look-and-feel of the real site. It’s even secure – the browser has the security lock displayed! Putting in credit card and shipping info goes without a hitch, and the only indication of a problem is a call the next day from the credit card company alerting you to the fact that your account was compromised and your credit card has to be reissued.
[EXAMINER] Is the upcoming Cyber Monday this year more secure or less secure than those past ?
[ROEMER]I’d personally say that we’re less secure this year. It’s not that the attacks, the threat landscape, or that security in general has changed all that much. However, motivation has changed significantly this year, with the economy providing greater incentive for the bad guys to create some truly innovative scams and the good guys to believe them. Everyone will be looking for deals this year.
[EXAMINER] How do you personally secure YOUR online shopping world ?
[ROEMER]I make sure that my computer is up-to-date – the OS, programs, and utilities. I then clear the browser cache, reset all cookies (including Flash cookies, and those require a special trick to remove). I make sure that the security suite is configured and active.
[EXAMINER]How can shoppers tell whether a site is legitimate or a “phishing” site?
[ROEMER]Don’t click on links sent to you in email or via social networking, and you won’t have to worry about this! Go directly to your intended site. Another good way to check a link is to put it in a search via Bing or Google. Both will warn you if they detect a known phishing site. Also, beware of banner ads from sites that are not on your personally “trusted” list of known-good sites.
[EXAMINER] If you had to recommend 6 secure shopping sites, what might they be ?
[ROEMER]This is a loaded question! I can’t personally vouch for the security of very many sites on the Internet, but have a few personal favorites. Suggestions are:
- Consider buying from stores that have a physical presence. This way, they can handle returns or questions in-person, if necessary. Target, Best Buy, Borders, Lowes, and Home Depot are good examples.
- Internet retailers such as Amazon and Buy.com
- Check with the Better Business Bureau if you’re really concerned.
- Don’t be afraid of buying online from small retailers. They can offer some great deals and can have security that rivals large retailers.
Take these answers and suggestions to heart, as it is coming from an expert in the field.













Comments
These are great tips for individuals who are shopping online. However, there are steps businesses can take to help ensure their networks are protected during the holiday shopping season. I wrote about the ensuring the security of an organizations network while protecting the productivity of the organization as a whole in a blog post for the Astaro Security Perspectives Blog.
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