Skip to main content
  1. News
  2. Business & Finance
  3. Marketing & PR

Customers rate Walmart best for returns and Best Buy ranks worse

See also

If you buy a product and then need to return it you will fare best at Walmart according to a survey of shoppers across 2,928 retailers. The survey, conducted by Tada.com, also rated Best Buy as the worst store for taking a return.

The news was not all good for the Bentonville, Ark., retailer as they were also voted the fourth worst retailer for returns. This means customers either love them or hate them as respondents could rate them in either category or neither category.

The only other retailers appearing on both the best and the worst lists were Amazon.com. It is the fifth best and second worst. Target places as the sixth best and third worst while Macy’s is the seventh best and ninth worst.

The top five best stores for standing behind their merchandise are:

  1. Walmart
  2. Kohl’s
  3. Nordstrom
  4. Costco
  5. Amazon.com

The top five worst places to take a return are:

  1. Best Buy
  2. Amazon.com
  3. Target
  4. Walmart
  5. Forever 21

For the full survey, click here.

Marketing by the numbers

Advertisement

News

  • Mt. Everest avalanche
    Disaster strikes Mt. Everest as at least 12 people were killed in an avalanche
    Video
    Watch Video
  • Most Earthlike planet discovered
    The Kepler telescope has discovered the most Earthlike, possibly habitable planet yet
    Space News
  • Easter crosses create debate
    Easter crosses spark a debate of separation of church and state in Ohio
    Headlines
  • Chelsea Clinton is preggers
    Former first daughter Chelsea Clinton is pregnant with her first child
    Headlines
  • Stanley Cup playoffs
    The battle for Lord Stanley's Cup is on, don't miss a minute of playoff action
    Sports
  • Ukraine discussed amongst U.S., E.U., Russia
    The U.S., E.U. and Russia agree on ways to diffuse the tension in Ukraine
    Video
    Watch Video

Related Videos:

  • Easter in St. Augustine
    <div class="video-info" data-id="518191249" data-param-name="playList" data-provider="5min" data-url="http://pshared.5min.com/Scripts/PlayerSeed.js?sid=1304&width=480&height=401&playList=518191249&autoStart=true"></div>
  • Chicago south side BBQ mainstay now serving a side of entertainment satisfaction
    <iframe width="420" height="315" src="//www.youtube.com/embed/P8goCQHm8K8?VQ=HD720&amp;autoplay=1"></iframe>
  • Nestlé® Toll House® turns 75
    <div class="video-info" data-id="517518604" data-param-name="playList" data-provider="5min" data-url="http://pshared.5min.com/Scripts/PlayerSeed.js?sid=1304&width=480&height=401&playList=517518604&autoStart=true"></div>

User login

Log in
Sign in with your email and password. Or reset your password.
Write for us
Interested in becoming an Examiner and sharing your experience and passion? We're always looking for quality writers. Find out more about Examiner.com and apply today!