At the New York City Department of Consumer Affairs (DCA), there is a job opening for a customer service representative. The job ID number is 137535. Rate of pay for this position is $17.69 to $20.64 per hour. The work location will be at 42 Broadway, New York, NY 10004 and the work hours for this position are 9:00 a.m. to 5:00 p.m. Days of the week are not specified.
This is an entry-level position. Under supervision, you will be asked to perform tasks such as; attending seminars and/or meetings, interacting with the public and liaising with other city agencies. In addition to the above tasks, other duties will be performing clerical administrative duties such as; answering telephones, researching DCA database and assisting other units when needed.
The qualifications for this position is a high school diploma or equivalent and three years experience in community work or community centered activities. Skills needed for this position are; able to work with Microsoft applications like, Word, Excel and Outlook. Applicants must be able to be detail oriented, organized and self-motivated. Being able to speak another language in addition to English is a plus.
For more information on this position, please go to http://www.nyc.gov/jobs. Hit on the link Clerical & Administrative support. Look up job ID 137535. You can hit the 'apply' link and download your resume along with a cover letter. Check out the video for tips on writing a cover letter.
I hope this information was helpful. For all of you who will be applying for this position, I wish you the best of luck.
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