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Customer service opening

The New York City Department of Consumer Affairs (DCA) has one position available for a Customer Service Representative. The starting annual salary for this entry-level position is $32,321.00 to $50,000.00. Work location is 42 Broadway, New York, NY, in the Data Processing/311/Renewal unit. This is a full-time position and the work hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. This job will be posted until filled. The job ID number is 151623.

To qualify for this position, candidates must have a high school diploma or equivalent and three years work experience in community work or community centered activities. Some of the responsibilities will include; researching database, interacting with public, liaising with other city agencies and performing other clerical tasks. Some of the skills preferred for this position are; detail oriented, computer knowledge of Microsoft systems, strong oral and communication skills and professional demeanor.

For a complete and detailed description of responsibilities and skills, please go to, hit on the 'Clerical & Administrative Support' link and look for job ID 151623. Once there, you will be able to apply online by uploading your resume and cover letter. As per DCA's instructions, please include how you heard about this position in your cover letter.

I hope this information was helpful. For all of you who will apply for this position, I wish you the best of luck. Check out the video for tips on how to avoid writing a bad cover letter.

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