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Customer service job

The New York City Human Resources Administration (HRA), is in need of a Customer Service Representative in their Office of Staff Resources unit, located at 180 Water Street, New York. The starting salary for this full-time position is, $30,683.00 to $49,707.00. The job ID is 145210. There is only one position available, and it will be posted until March 19, 2014.

Some of the job duties for this position are; monitor help desk calls, process changes in work schedules and liaison with personnel and business partners. The education requirement is a high school diploma or equivalent and one year clerical experience. Applicants must be proficient in Microsoft applications, detail oriented and have strong oral and written communication skills.

For a complete and detailed description of responsibilities, duties and desired skills, go to the 'Clerical & Administrative Support' link at http://www.nyc.gov/jobs. Look for job ID 145210, once there you will be able to upload your resume and cover letter by hitting the 'apply now' key.

I hope this information was helpful. For all of you who will apply for this position, I wish you the best of luck. Check out the video for tips on mistakes to avoid in a cover letter.

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