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Crystal Cruises rises to demand for free WiFi as a repeat passenger perk

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According to a survey by® free WiFi is the preferred amenity by travelers over any other in-room perk. The study reported that complimentary Internet “was essential to 35 percent of guests when booking a hotel room.”. “Given the explosion of mobile use in the past few years, it is no surprise that travelers are requiring free and fast Wi-Fi,” said Taylor L. Cole, APR, director of public relations and social media for “Many guests never travel without their tablets, smartphones and laptops.”

Obviously the same is true for cruise passengers and Los Angeles, California-luxury cruise operator, Crystal Cruises has risen to the demand adding free WiFi for members of its Crystal Society repeat passenger club beginning fall 2014 as part of its inclusive luxury cruise. The new perk will be available on the Crystal Serenity’s September 19 New England/Canada sailing and Crystal Symphony’s October 15 Panama Canal cruise when Crystal Society guests will receive 60 minutes of complimentary internet access for every day of the cruise.

The service can be accessed with an iPad, iPhone, laptop or other wireless device or on Crystal’s own Computer University@Sea 27” dual-compatible iMac computers. A multi-million dollar Wi-Fi upgrade rolled out in recent months greatly improved onboard connectivity by maximizing satellite bandwidth with the latest technology, allowing for more users and more content to stream simultaneously. The company also expanded the Wi-Fi signal range throughout the ships, making wireless connection available everywhere on board, including all staterooms, public spaces, and outdoor decks. What’s more, it will now be possible to access the Internet in areas that were previously unavailable, such as Japan.

To become a Crystal Society member it requires one full-revenue cruise completion. Additional charges, once the 60 daily minutes are spent, are 75 cents a minute a la carte or cheaper by a package.

For more information and Crystal reservations, contact a travel agent, call 888-799-4625, or visit

View the video for just how important WiFi is to travelers.



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