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Consumer beware, BBB warns of $9.84 credit card charge scam

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The Better Business Bureau (BBB) is cautioned consumers today to be alert to what could be a major national credit card scam. In the aftermath of the breach at Target, Nordstrom’s and Michael’s it appears people may be paying closer attention to their credit card bills. Across the country people are reporting to the BBB unexpected charges of $9.84.

BBB is clear that there is no direct tie at this point between this scam and the breach at the major retail chains.

Credit card statements referred to a specific website where “customer support”. When contacting the supposedly customer support number of people are promised a full refund and provided with another phone number and an email to contact for the refund.

The Better Business Bureau cautions that the $9.84 charge not be reported in this manner. Instead they recommend contacting your credit card issuer for a replacement card.

BBB is a valuable resource for savvy bargain hunters who at times can fall prey to scammers as they search for the most frugal of deals. For this reason, your examiner talked with Lisa Dilg at Eastern Michigan Better Business Bureau in Southfield this morning to gauge the severity of the scam in southeastern Michigan.

“Luckily no victims have been reported to their team that monitors scams,” Dilg reports. “We receive hundreds of complaints each day but so far this one has not been reported.”

Dilg encourages Michiganders to be on the alert because even though no occurrences have been reported to her office yet it does not mean Detroit’s bargain hunters are free and clear of danger. For that reason the Southfield, Mich., office has sent out the national organization’s press release to give consumers in Michigan an early warning. It is not uncommon that after a press release is issued by the national BBB that people call the local office to make reports.

The scam apparently is not limited to the United States. Moneywise is reporting this morning that the United Kingdom is also under alert. There it is being called the "£5.95 credit card scam", which is the wquivalent of $9.94 in British pounds.

According to BBB and $9.84 charges significant because charges under $10 generally do not set off alerts used by credit monitoring as an early detection system for improper card usage.

Sources: Eastern Michigan Better Business Bureau, Moneywise.

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