The Transportation Security Administration could become privatized reported USA Today on January 14, 2014.
In response to poor treatment of travelers by the TSA, the Oversight and Government Reform subcommittee on government operations is considering privatizing airport screening.
Rep. John Mica, R-Fla., wants "one way or the other" to make airport screening under private control while keeping the TSA responsible for other operations such as intelligence gathering.
"If you come to Orlando airport or Sanford airport, what is going on is almost criminal to American citizens, the way they are treated."
"This is the mess we've created."
Rep. Gerald Connolly of Virginia also voiced his concerns regarding improper treatment of airline passengers.
"When we mistreat them by barking orders at them as if they are cattle, not people, we actually diminish spirit of cooperation," Connolly said. "I've had it, and I think a lot of the public has had it. There is no excuse for it."
TSA assistant administrator for security operations, Kelly Hoggan had this to say in response to the criticism.
"It's a difficult job," Hoggan said. "Customer service is part of the training."
"As noted at the outset, we strive to maximize security not only by keeping ahead of current threats identified by intelligence, but by maintaining security systems that focus our resources on areas where they will yield the optimal benefit," Hoggan said.