Roberta Lough wants to remind everyone how easy it is to fall victim to scammers. This woman from Lansing, KS, was tricked into giving a stranger access to her computer. By sharing her story she hopes to help other people be more aware.
According to a report from KCTV 5 News, Kansas City, it started with a phone call. The person on the phone identified himself as an employee of Microsoft technical support and appeared to know things about her computer that Lough thought only legitimate people would know, such as what problems she was having with her computer. Initially skeptical, Lough refused assistance but continued to listen to the caller. The caller also identified specific software she had on her computer, which convinced her. She logged into her computer and granted access.
"All the sudden these black boxes started coming up, and he started going into all these things saying they were viruses. I said, 'Wait, wait, wait. I don't want you doing all of that,'" Lough said.
She became more concerned as boxes continued to pop up, and finally turned off her computer. Unfortunately, the scammer had access and Lough was unable to access her own computer.
Lough generally considers herself to be a cautious person when it comes to her computer. This time, that caution did not help. "When they call you, just hang up. Don't give them time to say anything. If they put spyware on your computer, they know about you already. They know what websites you've been visiting," Lough said.