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Community College will teach customer service to hockey arena job seekers

Lehigh Carbon Community College (LCCC) in partnership with the Lehigh Valley Workforce Investment Board and Pennsylvania CareerLink (Lehigh Valley) will offer a class to those seeking employment from the businesses developed in the hockey arena tax-zone.

In addition to the Lehigh Valley Phantoms opening the door this year, there will also be a hotel, office space, retail shops and restaurants surrounding the hockey arena.

The class is a three month, non-credit course that will teach customer service and communications skills to those enrolled. The class is geared towards people that list English as a second language, just have a high school diploma, or returning to the workforce after a long layoff.

Running through Jan. 27 to Apr. 25 at LCCC's Allentown campus, registration is required and the class cost $2,399. If the tuition is a beyond your budget, financial aid assistance can be received through PA CareerLink, if needed.

The organizers believe that by giving individuals basic computer skills, teaching about inter-personal relationships in a professional environment, and simple customer service and communication skill, not only adds to their resumes, but give these job seekers a distinct advantage to the types of jobs that will be available.

If you want to learn more about the course, an information session is schedule for 11 am on Jan. 21 at the Donley Center, 718 Hamilton Street in Allentown.

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