Even as U.S. President Barack Obama delivered remarks today about the new healthcare law in the White House Rose Garden, media are reporting that the Obamacare online enrollment system might actually need 5 million lines of code to be rewritten just to repair the problems encountered on the site before the end of the year.
The NYTimes is reporting that while federal contractors have identified many problems crippling President Obama’s online health insurance marketplace, the administration is being "slow to issue orders for fixing those flaws."
A mention of the massive code re-write comes from theHill, which also states that the Department of Health and Human Services would be bringing in “some of the best and brightest” to fix the federal website. They cite the New York Times stating that Obama Administration officials have already approached contractors to see if necessary repairs could be made and the system rebooted before a November 1 deadline.
Unfortunately, many of those experts stated that the goal was "unrealistic."
The date which some specialists mentioned, according to the report, was "after the Dec. 15 deadline for people to sign up," which apparently is due to the online system needing "extensive repairs."
While the state-run websites may be performing better, that is no consolation for frustrated Americans in any of the federally-run projects, according to a CNN article, which also quotes officials in the story who say that technicians are "working around the clock."
Since every American must have health insurance by March 31 or pay a penalty fee, according to the CNN report, there is a big push to get the website working.
Trying to pin down the truth, the word from the WashingtonPost's Ezra Klein and Evan Soltas is:
"It's clear now that the site's problem isn't demand. It's that the site itself is broken. Consumers can't get in on the front-end. Insurers aren't getting the right information on the back-end."
The Department of Health and Human Services is apologizing online in a letter to consumers.
Under the heading "TECH SURGE," the letter states:
"To ensure that we make swift progress, and that the consumer experience continues to improve, our team has called in additional help to solve some of the more complex technical issues we are encountering."
DHHS is soliciting user comments, too. Feedback can be sent to the connect page: