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Cloud operations management: Boundary leads the way

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San Francisco-based Boundary is the first cloud-based IT operations management system and the company is leading the way in an evolving field. In 2013, Boundary CEO Gary Read discussed his company’s cloud-based innovation with San Francisco Business Times. Read believes that his ops management software is on the cusp of a major disruption in the systems management market.

Boundary is a unique SaaS offering that collects and analyzes data center monitoring information from a variety of data center environments. The company’s analytics consolidates data from a number of “new stack” leaders including AppDynamics, Joyent, New Relic, Opscode, Plexxi, Puppet labs, Splunk, and others and processes this data in real time and delivers information in a single dashboard.

Monitoring Data

Founded in 2011, Boundary now has 35 employees working on big data engine capable of processing terabytes of data a day to monitor and anticipate problems occurring in cloud-based applications. The company has raised $19 million in the past two years from investors such as Lightspeed Venture Partners.

“The secret sauce of Boundary is this screaming engine we’ve developed where all that data is processed in less than a second, and we’re providing insights back from that data to our customers,” Read told the Business Times.

Boundary has both paying and non-paying customers using its software. “From April 2012 until January 2013, we have welcomed 70-75 paying customers, including Okta, GitHub, FullContact, Inaka, Urban Airship and Friendster,” said Read. “In January 2013, we have more than 600 customers using our free service.”

Cloud Operations Management

According to Boundary’s CEO, there are three criteria for today’s APM systems:

1. APM systems must be able to determine if you have a problem, or one in the works, through robust performance monitoring of all components of the application and supporting infrastructure, including system and network performance.

2. APM must locate the underlying component causing the problem. If it is a specific application, APM should be able to point to the transaction type or process involved.

3. APM must suggest or take corrective action to resolve performance issues before they affect users– or else, integrate with another tool that does.

Boundary’s dashboard flexibility and compatibility shows the importance of next-generation cloud infrastructure and application capabilities. The company’s cloud software is allows for detection and resolution of failures in application and infrastructure before these events affect the client.

The company receives and processes 7.5 terabytes of data every day. Read believes that real-time analysis of big data will become increasingly critical in the cloud environment.

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